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About Starwood

As one of the world's premier hospitality companies, Starwood Hotels and Resorts owns and operates over 1,100 properties worldwide, with just over 170,000 employees. Of these employees, over a quarter are from the United States. The original Starwood property was opened purely for tax purposes, but they now operate nine separate brands out of their Stamford, CT headquarters. These brands include Westin, Sheraton, Four Points by Sheraton, W Hotels, and Aloft. Starwood has partnered with brands such as American Express and most major airlines to provide guests additional, exclusive value.

Types of jobs you could find at Starwood


A Starwood's concierge associate is responsible for providing guests all the information and assistance required to make their stay as enjoyable as possible. This includes answering general questions about the areas, making restaurant and sightseeing suggestions, booking arrangements for restaurant reservations, sporting events, shopping trips, and transportation. A concierge will also be responsible for taking and relaying messages, packages, and mail for guests.

Front Desk Agent

Starwood's Desk Agents are responsible for taking ownership of front office tasks. This includes greeting customers, assisting them as they check in and out, assisting customers take and manage reservations, and answering all general questions and concerns. Ideal candidates have a high school or equivalent degree, and one or two years in a hotel or customer-centric environment.

Bell / Luggage Attendant

The Bell / Luggage Attendant is responsible for helping customers as they arrive and depart from the Starwood property. This includes greeting guests outside of the hotel, carrying their luggage and escorting them to the front desk. Upon check-in, the attendant will assist the guests up to their room, informing them of all relevant safety procedures and answering any general questions.

Why People Recommend Working at Starwood

  • Hotel discounts at all Starwood Hotels & Resorts properties around the globe.
  • Free lunch provided to all employees during their allotted meal break.
  • Ability to transfer between properties allows you to work anywhere in the world.
  • Strong training classes and focus on promotions from within provide growth opportunities.